Information We Collect 我们收集的信息

Personal Information 个人信息

We collect information you provide directly to us, such as when you schedule an appointment, contact us, or use our services. This may include your name, contact information, medical history, and other health-related information necessary for providing medical care. 我们收集您直接提供给我们的信息，例如当您预约、联系我们或使用我们的服务时。这可能包括您的姓名、联系信息、病史和其他提供医疗护理所必需的健康相关信息。

Website Analytics and Cookies 网站分析和 Cookies

We use Google Analytics to analyze website usage and improve our online services. Google Analytics uses "cookies" (text files stored on your device) to help us understand how visitors use our website. Through Google Analytics, we may collect: 我们使用 Google Analytics 来分析网站使用情况并改进我们的在线服务。Google Analytics 使用"cookies"（存储在您设备上的文本文件）来帮助我们了解访客如何使用我们的网站。通过 Google Analytics，我们可能收集：

• Pages you visit on our website 您访问我们网站的页面
• Time spent on our website 您在网站上花费的时间
• How you arrived at our website (search engines, direct access, or links from other websites) 您如何访问我们的网站（搜索引擎、直接访问或其他网站的链接）
• Device type and browser information 设备类型和浏览器信息
• Approximate geographic location (city level) 大致地理位置（城市级别）
• Interaction behaviors on our website (clicks, scrolling, form interactions) 在我们网站上的互动行为（点击、滚动、表单交互）

Note: We have enabled IP address anonymization and do not collect personally identifiable information through Google Analytics. 注意：我们已启用 IP 地址匿名化功能，不会通过 Google Analytics 收集个人身份信息。

How We Use Your Information 我们如何使用您的信息

Medical Services 医疗服务

We use your personal information to provide, maintain, and improve our medical services, communicate with you about appointments and treatments, and comply with legal and regulatory requirements. 我们使用您的个人信息来提供、维护和改进我们的医疗服务，与您就预约和治疗进行沟通，并遵守法律法规要求。

Website Analytics 网站分析

We use analytics data to: 我们使用分析数据来：

• Improve website functionality and user experience 改善网站功能和用户体验
• Understand visitor needs and preferences 了解访客的需求和偏好
• Optimize our medical service information presentation 优化我们的医疗服务信息展示
• Analyze website performance and identify technical issues 分析网站性能并识别技术问题

Information Sharing and Third-Party Services 信息共享和第三方服务

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. We may share information with healthcare providers involved in your care or as necessary for treatment purposes. 除本政策中所述或法律要求外，我们不会在未经您同意的情况下向第三方出售、交易或以其他方式转让您的个人信息。我们可能会与参与您护理的医疗保健提供者共享信息，或根据治疗目的的需要共享信息。

Google Analytics Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics may process your data in the United States and other countries. For more information about Google's privacy practices, please visit: https://policies.google.com/privacy 我们使用 Google Analytics，这是由 Google LLC 提供的网络分析服务。Google Analytics 可能会在美国和其他国家处理您的数据。有关 Google 隐私做法的更多信息，请访问：https://policies.google.com/privacy

Data Security and Retention 数据安全和保留

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. 我们实施适当的安全措施来保护您的个人信息免受未经授权的访问、更改、披露或破坏。但是，通过互联网传输或电子存储的方法都不是100%安全的。

Data Retention 数据保留

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Analytics data is retained for 14 months and is automatically deleted thereafter. 我们会在提供服务和遵守法律义务所需的时间内保留您的个人信息。分析数据保留 14 个月，之后会自动删除。

Your Rights and Choices 您的权利和选择

You have the right to access, update, or delete your personal information. You may also request restrictions on the use of your information or object to certain processing activities. To exercise these rights, please contact us using the information provided below. 您有权访问、更新或删除您的个人信息。您也可以要求限制使用您的信息或反对某些处理活动。要行使这些权利，请使用下面提供的信息联系我们。

Cookie Management Cookie 管理

You can manage your cookie preferences through your browser settings. You can also opt out of Google Analytics tracking by: 您可以通过浏览器设置管理您的 cookie 偏好。您也可以通过以下方式选择退出 Google Analytics 追踪：

• Disabling cookies in your browser settings 在浏览器设置中禁用 cookies
• Installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout 安装 Google Analytics 退出浏览器插件：https://tools.google.com/dlpage/gaoptout
• Contacting us to request data deletion 联系我们请求删除数据

Legal Basis for Processing (Singapore PDPA) 处理的法律依据（新加坡个人数据保护法）

We process your data based on the following legal grounds: 我们基于以下法律依据处理您的数据：

• Legitimate interests: To improve website services and user experience 合法利益：改善网站服务和用户体验
• Consent: Your continued use of our website constitutes consent to our data collection practices 同意：您继续使用我们的网站即表示同意我们的数据收集做法
• Legal obligation: To comply with healthcare regulations and requirements 法律义务：遵守医疗保健法规和要求

Contact Us 联系我们

If you have any questions about this Privacy Policy, please contact us at: 如果您对本隐私政策有任何疑问，请通过以下方式联系我们：